All Belt Sales are made to order and considered final. At our sole discretion, Cellar Leather reserves the right to refuse the return or exchange of any merchandise that does not meet the requirements set forth under the terms and conditions of the Returns & Exchanges policy.
Please note that unless the return is the result of an error on our part, the original shipping charges incurred at the time of purchase are non-refundable.
Incorrect Belt Sizes are subject to a 25% restocking fee as these belts are custom made to order.
Belts are custom made to order and can only be returned or exchanged with a return authorization. Consideration will be based on order circumstances for each order.
To return or exchange an item, provided the product is not used or worn in any way, a return authorization is required. Securely pack the merchandise in its original box and packing materials, including the authorization form. Returns or exchanges received without properly completed documentation will be refused.
If you have any questions about an exchange or return, please contact us with order date and order number via email @ firstname.lastname@example.org.